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Delivery Information
We deliver to Mainland UK using our own fleet of Suma trucks. However, we also offer delivery via a carrier. We deliver using vehicles the size of a double-decker bus. If this is going to cause a problem please advise us. We can offer a range of solutions.
For specialist holiday delivery arrangements, including Christmas, New Year, Easter and May / August bank holidays visit the Holiday Deliveries page.
Free delivery is subject to a minimum order value which may vary depending on your delivery location and product mix ordered (ambient, chilled and/or frozen).
Deliveries on a Suma truck
Ambient, Chilled and Frozen
We offer free delivery dependant on a minimum order value. Orders below the minimum value will be subject to a carriage charge – we will discuss this with you first.
Deliveries not on a Suma truck
Ambient only
Free on orders over £500 (Mainland UK), £625 (Northern Ireland), or £750 (Republic of Ireland & Isle of Man). Carriage charges apply on orders below these values.
Carrier deliveries will normally be within 3 working days of placing an order. If you require faster delivery of ambient goods to Mainland UK we will aim to arrange this with a carrier who may apply a fee.
Chilled (including ambient)
Free on orders over £750 (Mainland UK), £875 (Northern Ireland) or £1000 (Republic of Ireland). Carriage charges apply on orders below these values.
Frozen
To discuss your requirements for frozen delivery via carrier, please phone our UK Sales Team:
01422 313 848
Scottish Highlands & Islands
If you’re based in the Scottish Highlands & Islands please note carriage costs may differ, phone our UK Sales Team to make arrangements:
01422 313 848
Europe and Worldwide
Please contact our International Sales team on:
+44 (0)1422 313842 (7am-5pm GMT)
Collect
We cannot accept collection orders from our site. We can deliver orders to you but of course, this is as and when we can get to you.
Order Deadlines
In order to provide you with the best possible service your order must be placed before the deadline for the week’s delivery. The earlier you place your order, the better the service we can provide. Alternative arrangements may have to be arranged if your order is received after the deadline.
For further information about the order deadline for delivery to your area please phone
01422 313848
All delivery prices are ex vat.