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Delivery Information

Delivery Information

We deliver to Mainland UK using our own fleet of Suma trucks. However we also offer delivery via carrier. We deliver using vehicles the size of a double decker bus. If this is going to cause a problem please advise us. We can offer a range of solutions.

For specialist holiday delivery arrangements, including Christmas, New Year, Easter and May / August bank holidays visit the Bank Holiday Deliveries page.

Free delivery is subject to a minimum order value which may vary depending on your delivery location and product mix ordered (ambient, chilled and/or frozen).

Suma Deliveries

Ambient, Chilled and Frozen

Free on orders from £250 (£375 some areas of Scotland). Carriage charges apply on orders below these values.

In certain circumstances we may have to despatch orders by carrier instead of our own transport, but we’ll inform you first.

Carrier Deliveries

Ambient only

Free on orders over £375 (Mainland UK), £625 (Northern Ireland), or £750 (Republic of Ireland & Isle of Man). Carriage charges apply on orders below these values.
Carrier deliveries will normally be within 3 working days of placing an order. If you require a faster delivery of ambient goods to Mainland UK we will aim to arrange this with a carrier who may apply a fee.

Chilled (including ambient)

Free on orders over £750 (Mainland UK and Northern Ireland) or £875 (Republic of Ireland). Carriage charges apply on orders below these values.

Frozen

To discuss your requirements for frozen delivery via carrier, please phone our UK Sales Team:

01422 313 848

Europe and Worldwide

Please contact our International Sales team on:

+44 (0)1422 313842 (7am-5pm GMT)

Collect

Direct from Suma, place your order (over £100) 24 working hours prior to arranged day and time of collection. We offer a 3% discount on orders over £150. Payment on collection (debit card/cheque).

Order Deadlines

In order to provide you with the best possible service your order must be placed before the deadline for the week’s delivery. The earlier you place your order, the better the service we can provide. Alternative arrangements may have to be arranged if your order is received after the deadline.

For further information about the order deadline for delivery to your area please phone

01422 313848

All delivery prices are ex vat.